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    Please use this identifier to cite or link to this item: http://asiair.asia.edu.tw/ir/handle/310904400/112404


    Title: Revisit Employee Satisfaction Scale: A Case Study of the Regional Teaching Hospital
    Authors: 謝宛霖;Hsieh, Wan-Lin;李怡慶;Lee, Yii-Ching;黃志璿;Huang, Chih-Hsuan;吳信宏;Wu, Hsin-Hung;翁紹仁;Weng, Shao-Jen
    Contributors: 行動商務與多媒體應用學系
    Date: 2019-04
    Issue Date: 2019-11-08 11:17:29 (UTC+8)
    Abstract: This study aimed to construct an updated employee satisfaction scale especially focusing on hospitals. A critical literature review is done to screen potential determinants of employee satisfaction from recognizable journals. Pretest was conducted with 250 samples and 150 valid questionnaires to implement item analysis and exploratory factor analysis. A total of 906 samples (excluding 250 pretest ones) were distributed with 524 valid ones returned (57.84% valid returned rates). Multivariate normality test, confirmatory factor analysis, and various indices of model fit were adopted to ensure the appropriateness of the employee satisfaction model. The results indicate that there are 7 factors, including 34 items confirmed as the measurements of employee satisfaction, especially for the use in the healthcare industry.
    Relation: TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE
    Appears in Collections:[行動商務與多媒體應用學系] 期刊論文

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