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    Title: The role of leader behaviors in hospital-based emergency departments’ unit performance and employee work satisfaction
    Authors: Blossom Yen-Ju Lin;Chung-Ping C. Hsu;Chi-Wen Juan;Cheng-Chieh Lin;Hung-Jung Lin;Jih-Chang Chen
    Contributors: 健康產業管理學系
    Keywords: Taiwan;Leader behavior;Emergency physician;Emergency nurse;Task-oriented leadership;Employee-oriented leadership;Hospital-based emergency department;Health care leader
    Date: 2011
    Issue Date: 2012-11-26 12:04:03 (UTC+8)
    Abstract: The role of the leader of a medical unit has evolved over time to expand from simply a medical role to a more managerial one. This study aimed to explore how the behavior of a hospital-based emergency department's (ED's) leader might be related to ED unit performance and ED employees' work satisfaction. One hundred and twelve hospital-based EDs in Taiwan were studied: 10 in medical centers, 32 in regional hospitals, and 70 in district hospitals. Three instruments were designed to assess leader behaviors, unit performance and employee satisfaction in these hospital-based EDs. A mail survey revealed that task-oriented leader behavior was positively related to ED unit performance. Both task- and employee-oriented leader behaviors were found to be positively related to ED nurses' work satisfaction. However, leader behaviors were not shown to be related to ED physicians' work satisfaction at a statistically significant level. Some ED organizational characteristics, however, namely departmentalization and hospital accreditation level, were found to be related to ED physicians' work satisfaction.
    Relation: SOCIAL SCIENCE & MEDICINE, 72(2):238-246.
    Appears in Collections:[Department of Healthcare Administration] Journal Article

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