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    ASIA unversity > 管理學院 > 國際企業學系 > 期刊論文 >  Item 310904400/18110

    Please use this identifier to cite or link to this item: http://asiair.asia.edu.tw/ir/handle/310904400/18110

    Title: Dynamic Pricing in Regulated Insurance Markets with Heterogeneous Insurers: Strategies Nice versus Nasty for Customers
    Authors: 利菊秀;Chu-Shiu Li;Chih Hao Lin;Chwen-Chi Liu;Arch G. Woodside
    Contributors: 國際企業學系
    Keywords: Pricing strategy;Automobile insurance;Claim coefficient;Multi-period contract;Nice;Nasty;Customers
    Date: 2012
    Issue Date: 2012-11-26 12:09:31 (UTC+8)
    Abstract: This study examines a phenomenon in one nation's automobile insurance market where insurers adopt diverse pricing strategies in this regulated industry that does not allow for such diversions—a homogeneous, insurance industry in which a government authority sets the official pricing formula as well as all of the rating factors. Insurers use a claim coefficient that reflects previous claim records of policyholder as an implicit pricing tool to over/under charge new and repeat customers. The aim here is not so much to blow-the-whistle on pricing practices that violate regulations but to describe execution details of the practices and their outcomes. The results show that firm-level, systematic, price variances that occur differ from prices that follow from applying regulated individual-claim coefficients. Based on the unique firm-level pricing strategies, this study finds that some insurers are more nice to new customers and nasty to repeat customers to increase market shares while other insurers earn high profits by being nasty to repeat customers. The assumption that a behavioral primacy effect may exist in the market may guide some firms' pricing strategies.
    Relation: JOURNAL OF BUSINESS RESEARCH,65(7),968–976.
    Appears in Collections:[國際企業學系] 期刊論文

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