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    Title: Exploring Innovation Model and Evolution of Medical Cloud Service: A Case Study of Chung-Hwa Telecom in Taiwan
    Authors: 邱文宏;Chiu, Wen-Hong;朱立聖;Chu, Li-Sheng;紀慧如;Chi, Hui Ru
    Contributors: 經營管理學系
    Keywords: "Medical cloud service, service innovation, cloud service, Chung-Hwa Telecom."
    Date: 2012
    Issue Date: 2012-11-26 12:48:28 (UTC+8)
    Abstract: "This study is a case study of Chung-Hwa Telecom.
    Based on a framework of cloud service, this study develops an
    innovation model of medical cloud services (MCS) and explores
    the evolution of the model. Through collecting the related
    secondary data of the case from 2002 to 2011 and in-depth
    interviews, this study has collected 274 events of service
    innovation. Each event is treated as an analysis unit. The findings
    are: 1) MCS innovations focus on CaaS, IaaS and PaaS, while
    SaaS and DaaS are insufficient; 2) MCS innovation evolution is
    from PaaS to IaaS; 3) The critical factors facilitating MCS
    concern infrastructure technology and network technology; 4)
    The quantity of both general and enterprise users served by MCS
    shows a U-type trend; the quantity of both government
    institutions and specific communities served by MCS shows an
    inverted U-type trend; the quantity of both education institutions
    and medical institutions served by MCS shows an increasing
    trend. "
    Relation: The 9th IEEE International Conference on Service Systems and Service Management
    Appears in Collections:[Department of Business Administration] Proceedings

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